Service vans

AFTER SALES SUPPORT

For any robot or automation system to maintain the highest levels of performance and productivity, it is essential that the customer is able to draw on expert support if required. Premier Automation offers a comprehensive range of customer support services.

Service engineer mending fixture

On Site Support

We have a number of skilled mechanical and controls engineers who are available for planned preventative maintenance, service contracts or breakdown support.

Service engineer on-line support

Remote Support

Wherever possible, we fit a modem into all of our control panels to enable remote dial up for both system monitoring or fault finding. It is common, in a breakdown situation, that the cause can be identified remotely, thus helping your on-site engineers to remedy the problem swiftly and cost effectively.

Machine documentation

Documentation & Spare Parts

Maintaining system up-time is made much easier with our comprehensive documentation and spare part packages.